It is the customers responsibility to pay duties and taxes when the goods reach your country. Please note for Canada and Mexico our products fall under NAFTA so you will receive a discounted rate in accordance with this law. If you ship your items UPS you should expect to be invoiced from UPS before your products are delivered. It is important you include your phone number and correct email address at checkout so customs can reach you quickly. International orders take anywhere from 10-25 business days from initial shipment notification to arrive to your location.